We are committed to high standards of openness, probity and accountability in every area of our work. We recognise the importance of dialogue as one of the most important ways of learning how to improve our work. We value listening and will respond to enquiries, concerns and complaints where contact details are provided.
Other ways to make a complaint
Contact AHF’s CEO (Complaints Focal Point)
Email: complaints@ahf.org.au (monitored by AHF’s CEO)
Write to: PO Box 553, CROWS NEST, NSW 1585
Phone: +612 9438 1822
If your complaint involves the CEO, you can address your issue by mail to AHF Chair Simon Balderstone: PO Box 553, CROWS NEST, NSW 1585, or you can email info@ahf.org.au with a request to be contacted by AHF Founding Director Garry Weare.
Any stakeholder may report a complaint concerning AHF’s non-compliance with the Australian Council for International Development’s Code of Conduct to: ACFID Code of Conduct Committee, c/- ACFID, Private Bag 3, Deakin ACT 2600; or code@acfid.asn.au.